Pep Boys Reviews
(Rated by 1846 users)
Are you looking for ways to save money when shopping at Pep Boys. Our Pep Boys coupon codes can help you do just that! Over 1846 customers have already used our coupons to save an average of $58 with Pep Boys discount codes. There are currently 24 coupons available, so now is the perfect time to join in on the savings.
Are you looking for ways to save money when shopping at Pep Boys. Our Pep Boys coupon codes can help you do just that! Over 1846 customers have already used our coupons to save an average of $58 with Pep Boys discount codes. There are currently 24 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- Apple Pay
- Google Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Shipping & Delivery5.0
- Price & Quality4.0
Recent Customer Reviews (3)
Demi Farmer
View replies
Jocelyn Williams
View replies
Lirienne Chatigny
View replies
Pep Boys Pricing
Oil Change
$32.00 - $70.00
Vehicle Inspection Services
$74.99 - $129.99
Payment Methods
Accepted Payment Options:
Prices for items on Pepboys.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Google Pay
Payment Process
- Payments can be made online during the checkout process.
- For Pep Boys credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Pep Boys Pros & Cons
Pros
1
Wide selection of automotive parts and accessories
2
Convenient online shopping and in-store pickup options
3
Nationwide locations for in-person service
4
Offers vehicle maintenance services like oil changes and tire rotations
5
Price matching policy for competitive pricing
6
Loyalty program for earning rewards on purchases
CONS
1
Low customer satisfaction ratings (1.6 stars out of 5 from 205 reviews)
2
Poor customer service experiences frequently reported
3
Complaints of misdiagnosis and unnecessary repairs
4
Long wait times for services in some locations
5
Inconsistent quality of work across different stores
6
Upselling of additional services that may not be necessary
7
Communication issues between staff and customers
8
Pricing discrepancies between quoted and final costs
9
Difficulty reaching customer support by phone
10
Some customers report feeling pressured to purchase additional services
Pep Boys Features and Benefits
Features
90-day Return Policy
Allows most items to be returned within 90 days if in resalable condition and original packaging
30-day Full Refunds with Receipt
Provides full refunds for new and unused items returned within 30 days with receipt
Exchanges Without Receipt
Enables exchanges for returns without a receipt
Free Shipping on Orders Over $50
Offers no-cost shipping for qualifying orders
3-Day Window for Faulty/Damaged Items
Permits contacting customer care to file a claim with the carrier
Free Battery Testing
Provides complimentary battery health checks
Certified Technicians for Battery Service
Ensures professional and reliable battery installation
Memory Saver Device
Maintains vehicle electronic component settings during battery replacement
Easy Online Scheduling
Allows convenient appointment booking for services
Battery Warranties (12-48 Months)
Includes free replacement if defective during the warranty period
VoltEdge Batteries
Features sealed double lid and calcium-calcium technology for enhanced performance
Platinum Batteries
Offers high cold cranking amps and maintenance-free design
AGM Platinum Batteries
Provides advanced technology for superior durability and reliability
Wide Selection of Automotive Parts
Gives access to a broad variety of parts and accessories
Online Shopping and In-Store Pickup
Enables convenient shopping with quick pickup options
Nationwide Locations
Provides easy access to in-person services across the country
Vehicle Maintenance Services
Includes oil changes, tire rotations, and more
Price Matching Policy
Ensures competitive pricing by matching lower competitor prices
Loyalty Program
Allows earning rewards on purchases
Tire Deals (Buy 3 Get 4th Free)
Includes free installation on select Cooper tires
Goodyear Tire Rebates
Offers savings up to $100 on select sets of 4 tires
Kumho Tire Discounts
Provides 30% off on select sets of 4 tires for online orders