Pep Boys Reviews

Pep Boys Return Policy

Pep Boys offers a 90-day return policy for most items. Here are the key points of their return policy:

• Items must be in resalable condition and returned in their original packaging.
• Full refunds are given for new and unused items returned within 30 days with a receipt.
• Without a receipt, returns are only eligible for exchanges.
• For online purchases, customers can return items in-store or by mail.
• In-store returns require the original receipt or invoice from online shipments.
• Mail-in returns require filling out a form on the Pep Boys website and including a Return Authorization Number.
• Some items have return limitations, including:
  • Clearance merchandise
  • Motorized transportation, generators, and power equipment
  • Opened or damaged test equipment, specialty tools, and Traxxas cars
  • Installed performance accessories, electrical items, electronics, and tire chains

Exceptions and Special Cases

• Faulty or damaged products should be reported within 3 days of receipt.
• Liquid items can only be returned to a store.
• Cores containing fluids must be drained before return.
• Returns without a receipt will be refunded at the lowest selling price in the last 30 days.
• Shipping charges are generally not refunded unless the item was defective or Pep Boys made an error.

Based on the search results, here are the top 10 alternatives to pepboys.com:

Top Alternatives

1. tirerack.com
2. goodyear.com
3. firestonecompleteautocare.com
4. discounttire.com
5. jiffylube.com
6. autozone.com
7. oreillyauto.com
8. bigotires.com
9. mavis.com
10. midas.com

Key Features of Alternatives

• Wide selection of tires, wheels, car parts, and vehicle accessories
• Fast and free shipping options
• Online scheduling for services
• Competitive pricing and discount offers
• Expert advice and DIY resources
• Comprehensive auto maintenance and repair services
• Nationwide locations for in-store services
• Customer loyalty programs and rewards
• Mobile apps for convenient shopping and service scheduling
• Extensive inventory of automotive replacement parts

These alternatives offer similar products and services to Pep Boys, catering to various automotive needs from parts and accessories to maintenance and repair services.

Pepboys.com offers several payment methods. Customers can use Visa, Mastercard, American Express, and Discover cards. Both credit cards and debit cards are accepted. Cash is also an acceptable form of payment. Some locations may still accept personal checks, although many auto shops have stopped accepting personal checks and Pep Boys doesn’t accept them for online orders. Additionally, Pep Boys offers a Synchrony Car Care™ Credit Card which provides special financing on purchases of certain amounts. There's also an option to pay via Zip, previously known as Quadpay, where payments are automatically made from your linked debit or credit card every two weeks.

Pepboys.com offers a variety of services and products. For tires, there are several deals available such as buy 3 get the 4th free plus free installation instantly on Cooper Adventurer All-Season Tires. There are also savings of up to $100 on a select set of 4 Goodyear Tires with MFG Mail-In Rebate. A 30% off purchase of 4 select Kumho Tires is also available for online orders only.

For oil changes, the prices range between $32.00 and $70.00 depending on the type of oil used on the vehicle and the mileage of the vehicle. Owners with high mileage vehicles have the option of receiving either premium Pennzoil or Castrol for approximately $55.00.

In terms of vehicle inspection services, the regular price is $129.99, but there are often sales. For example, at the time of this review, the inspection was on sale for $74.99.

Please note that these prices and deals may vary and it's always best to check the website for the most current information.

"Pepboys.com" is a one-stop shop for comprehensive auto care. The website offers a wide array of products and services. Tires are a major product, with deals such as 'Buy 3 Get the 4th Free' on Cooper Adventurer All-Season Tires, and savings of up to $100 on a select set of 4 Goodyear Tires. There are also online-only deals on select Kumho Tires.

In terms of services, Pep Boys provides auto repair and maintenance. This includes brake service, oil change service, wheel alignment, steering & suspension, battery & electrical, and engine diagnostics. They also offer AC services and preventative maintenance services like oil changes, filter replacement, and fuel system cleaning.

For those looking for more specialized services, Pep Boys offers performance services such as performance exhaust tuning and suspension adjustments. They also provide repair services for heating & cooling systems, belts & hoses, and clutch installation.

Pep Boys operates in over 850 locations across the United States and Puerto Rico, making car care easy and accessible. They have a team of qualified or ASE certified technicians to handle all auto care needs. The website also allows users to make appointments for services.

In summary, "Pepboys.com" offers a wide range of products and services for all auto care needs, from tires and parts to maintenance and repair services.

The Return Policy of Pep Boys allows most items to be returned within 90 days if they are in resalable condition and returned in their original packaging. Customers are entitled to full refunds for new and unused items returned within 30 days, provided they have the receipt. In the absence of a receipt, returns are only eligible for exchanges. If a product is received that is faulty or damaged, please contact customer care within 3 days of receipt so a claim can be filed with the carrier.

As for the Shipping Policy, all packages less than 150 lbs. are to be shipped FedEx Ground Collect, no account number is needed for this. Free Shipping is offered on orders over $50. For damaged shipments, please contact customer care within 3 days of receipt so a claim can be filed with the carrier.

Popular tire brands on Pepboys.com include Michelin, known for its top-grade rubber, technology, and innovation. Goodyear is another recognized brand, being North America's top consumer tire maker. Cooper tires are built to last and have been keeping vehicles connected to the road since 1914. Kumho Tire is one of the world’s largest tire manufacturers with more than 60 years of history. BFGoodrich® tires are motorsports tested by professionals. Continental brings state-of-the-art, high-performance tires with best in class quality and service. Pirelli has been pushing the limits of technology and delivering superior performance to drivers for nearly a century and a half. Falken Tires is an established global leader in the automotive industry. These brands are known for their quality, durability, and performance.

Pepboys.com offers a wide range of products and services. Some of the popular items include Cooper Adventurer All-Season Tires, Pennzoil Platinum Full Synthetic Oil Change, and a select set of 4 Goodyear Tires. They also offer 30% OFF on the purchase of 4 select Kumho Tires. In addition to tires, they provide various auto parts and accessories, as well as auto repair and service. They also have a selection of Air Fresheners, Emergency Supplies, Exterior/Interior Accessories, Fashion Lighting, Favorite Characters, Seat cushions, and Seat Covers. However, it's important to note that Pep Boys is no longer in the auto parts and accessories business and they continue to provide quality Auto Service & Tires. They also offer various discounts on popular items like Michelin tires, Bosch battery chargers, and Pennzoil motor oil. Please note that the availability of these products may vary, and it's always a good idea to check the latest on their website.